Month: May 2009

I had a great opportunity to talk about Twitter Customer Service and Brand Experience at the expertedly organized and amazing BarCampNYC 4, and I found a captive audience for my Kodak story. What’s remarkable to me is that the room was filled with many of NY’s tech elite, the core audience of what Kodak would… Continue reading It’s unanimous… Kodak hasn’t handled this well

Update: 8/13/2009 – Posterous‘ co-founder Garry Tan had a similar experience to mine and as a result created a Ruby script to download all Kodak photos in bulk.  See his comment with the script here (use at your own risk! 🙂 ) Update: 6/16/2009 – Read my summary post of the results and final observations.… Continue reading Dear Kodak…. Stop holding my pictures hostage

Recently, thanks to the great folks at New Work City, I was able to speak at their first TEDx event. The topic was “Being an Agent of Change”, and I was happy to represent myself and Social Media for Social Change (SM4SC). Posted here for you, loyal viewers, is my TED talk. Hope you enjoy!

BarCampNYC 4 is coming up in just under two weeks, and I’d just like to take this opportunity to encourage people to go check it out. I had a great time at my first BarCamp in Philadelphia last year, and got to meet a bunch of amazing Philly friends who taught me a lot, shared… Continue reading Let’s Go Camping

Yes, as the calendar turns from May to June, a whole wealth of talented Internet professionals are now making plans to gather in New York City for what’s becoming a yearly tradition called Internet Week NY.   I ended a bunch of events last year at the first one, and had a great time and… Continue reading Internet Week Picks

You’ve changed, Twitter. A while ago, you were just about what I was doing.  Heck, you still ask the question everytime I login.   Your interface has changed a little bit, and gotten a little more AJAX-y.  You changed your e-mail notifications. You added Ashton, and Oprah, and hell, even an astronaut.  You got someone to… Continue reading People first, everything else second