Comments for tagsmith.org

Comment on Social Media 2.0, 2.0. by tagsmith.org » Deconstructing Social Media mentorship- Matthew G. Knell

tagsmith.org » Deconstructing Social Media mentorship- Matthew G. Knell — Fri, 29 Jan 2010 20:20:54 +0000

[...] my last post, I mentioned the value of mentorship in the long term success of this now loose conflagration of [...]

Comment on On Leno, and Conan and what really matters by crosberg

crosberg — Fri, 15 Jan 2010 21:06:39 +0000

Maybe if they all just put on an extra hour of coverage of the relief efforts people would remember what really mattered…

Barring that, give the whole damn thing to Ferguson. VIVA LA SCOTS.

Comment on On Leno, and Conan and what really matters by Meg

Meg — Fri, 15 Jan 2010 18:39:18 +0000

Thanks for the anchor, Matt.

Comment on Dear Kodak…. Stop holding my pictures hostage by ali10022

ali10022 — Fri, 01 Jan 2010 02:08:20 +0000

I logged on to my Kodak Gallery account today after not logging on for at least a year. I recently lost my grandfather AND my beloved dog and logged on to purchase some prints of the two of them that had been stored on the Kodak Gallery site. What I found was an EMPTY account. All of my albums invisible. Like many of the other stories posted here, all of my memories from the past 9 or 10 years are GONE!!! I had everything backed up on a computer and/or an external hard drive, but those were stolen in 2008. I am completely devastated to say the least. When I created my original Ofoto account, my log in referred to an old AOL email account which I no longer check. Ironically, I do not use that email addess anymore because AOL deletes emails after 30 days or so.

Of course Kodak Gallery’s online customer service chat representative told me the same story many of you have also been told - my pictures are “permanently deleted” with no chance of restoration, even if I now pay the required fee (which I am perfectly willing to do). There is really no amount of money on the face of the earth that can compensate us for our lost memories, but if anyone is interested in lashing out at Kodak Gallery for their horrible handling of this, I found this class action lawsuit against them online today and am definitely going to join in:

http://www.careydanis.com/lawyer-attorney-1416090.html

2009 was a horrible year financially for most people I know. People who are watching every single dollar spent. What if someone doesn’t have the money to maintain their Kodak account? What about all the members of the armed forces who are overseas and don’t have regular access to email? Did their photos get deleted too? This just seems to me to be an incredibly bad decision made by Kodak. I would have hoped they had a smart marketing and/or PR department that could have guided them thru this decision better. Or, at the very least, an effective legal team to cover all the bases of the ramifications of what this kind of mass deletion would cause. What will it cost them to defend against a class action lawsuit? I cannot imagine that would be less expensive than buying more storage and implementing a better marketing plan to get storage participants to purchase more products thru the site.

If the idea of the purge was to free up space that was costing them money, wouldn’t some intelligent member of management have run a risk/reward scenario? I would think that pissing off this many people to the point of NEVER purchasing/using a Kodak product again would end up on the risk side, carrying far more weight than any “reward” offered by freeing up storage space in their servers.

Comment on One year later by Jesser

Jesser — Thu, 17 Dec 2009 14:31:49 +0000

I’m so very sorry you have to miss her.

Comment on One year later by Whitney Hess

Whitney Hess — Sun, 13 Dec 2009 15:37:18 +0000

Matt, I think of you every day and I thank God that somehow our paths crossed and I found such a kindred spirit and true friend. Your strength and grace throughout the past year have been incredible to watch, and has made me that much prouder to know you. I know your mom would be so proud of all that you’ve achieved, and that she is always with you. You’re very loved.

Comment on One year later by thespottedduck

thespottedduck — Mon, 07 Dec 2009 14:38:56 +0000

Big hugs all around. Her spirit lives on in all the good that you do.

Comment on One year later by SuperGreek

SuperGreek — Sun, 06 Dec 2009 22:31:21 +0000

Much love to you and your family.

Comment on One year later by Meg

Meg — Sun, 06 Dec 2009 19:27:58 +0000

Much love, my friend. My life has changed immeasurably for knowing you, and though I never had the privilege to meet your mother, I know that who you are is a reflection of the love she brought into your life.

My thoughts and prayers are with your family today (and all the other days, too.)

Comment on One year later by Danielle

Danielle — Sun, 06 Dec 2009 19:03:39 +0000

Beautifully said Matt.